Defy Plus showing only Edge network instead of 3G even in refarm 1900 area
The phone is still showing E instead of H network even while being on area which is in t-mobile refarm 1900 area coverage. I have tried all settings available but still no luck. Kindly help. The zip...
View ArticleScrewed over
So, I went into a local T-Mobile store two months back to change to the new monthly plans from the old contracts and talk about upgrades. Unannounced to me the accociate changed the insurance that I...
View Articlememory says it is still full after deleting 1 GB of videos on samsung my...
My small (8GB) of memory was full, so I moved 1 GB of HD video from my phone to my laptop (MacBook). After I copied the files to my laptop, I deleted them from my phone (In case it matter: did this...
View ArticleReceived text messages dont go through?
My phone right now is the galaxy s2 but last year I had the my touch and I have had problems since then with text messages not coming through every now and then. I was just wondering what could the...
View ArticleWifi Connection
One week ago, my phone suddenly stopped connecting to my home WiFi network. I am able to connect at Panera and other places, however it will not connect at home. I had one 1hr period where it did...
View ArticleWhy does T-Mobile charge more than retail for a locked device?
In researching my lady's phone I noticed that through T-Mobile she would be paying 427.99 for a LOCKED Nexus 4 phone, OR 349.00 for an UNLOCKED Nexus 4 phone from the Play Store. It seems that T-Mobile...
View ArticleSecure Lock
Understanding Secure LockWhat is Secure Lock? T-Mobile is committed to delivering an optimal experience on our devices for our customers and we have added Secure Lock to protect the integrity of the...
View ArticleSign-In Failed on Yahoo account synced with stock email account
Hi, I'm using my stock email app synced with yahoo account since i got my Galaxy S3 last yaer. Everything was going good until I have a hated pop-up saying: "Sign-In FAILED. The password or username...
View ArticleSpotty data connection for past 2 days? What's going on?
I have had mostly no 4G internet for the past two days. I hit my cap the day before it was set to reset and it hasn't really let me use the connection much at all. I need help.
View ArticleSony Xperia Z C6603
I know T-Mobile are planning to roll out the new Xperia Z in a week or two, and I know the XPZ t-mobile version can run 4G speed.I also have the Xperia Z, but mine is the UK 4G version, so my phone...
View ArticleLG l9 problems
Hi, I just purchased an LG l9 two days ago. I kept getting the 911 Address error and after putting in the 911 address I've completely lost all signal and the ability to make any calls besides...
View ArticleDo T-mobile provide 1 year contract for Samsung galaxy s4 ?
Do T-mobile provide 1 year contract for Samsung galaxy s4 ? cause i have temporary life here which make me looking for 1 year only if it possible and how much for down payment ?
View ArticleSamsung GT-S5830 and plans
I'm coming to US from with my mobile bought in europe. It is a Samsung galaxy ace GT-S5830 so it works at 850/900/1800/1900 .I've found in the compatible phones list only S5830i S5830m which have a...
View ArticleHow do I request my phones (Optimus L9) unlock code through customer service?
I've called customer service multiple times, but I do NOT hear an option where I can get my unlock code. I would like to talk to an ACTUAL person, but I can't find an option for that. I just want my...
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Samsung Kies: Android
Understanding KiesKies is a desktop software available from the Samsung which allows you to manage, transfer, and enjoy digital content, including photos, videos, music, contacts, and calendar events...
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Spam troubleshooting: Android
Understanding the IssueUse this document to troubleshoot problems with receiving unwanted text or picture messages on Android devices. Resolution Steps by ScenarioChoose a scenario: Understanding the...
View ArticleSuper Slow 4G Speed in Chicago
I am a frustrated and furious customer. Since about 2 months ago, eventhough my phone has been showing the 4G signal, the highest speed I have been getting is 230kbps-ish, which is the 2G Speed. I have...
View ArticleHelp Please
Hello, i've had my Nexus 4 for about a month now & I am constantly having service problems, i've done many things like called in T-Mobile, they made me replace my sims card for the phone & i'm...
View ArticleCharging troubleshooting: Android
Understanding the IssueSymptoms Pressing the Power key does not turn on the deviceBattery will not charge and loses all power (device will not power on due to no battery life) What happens and...
View Articlephone turn off when sim inserted
Hi. i have unlocked Sony Xperia Ion LT28at.Was using it for couple of months but recently phone start shutting off, first battery lower than 30% but now even with 100%. Found out that it only when...
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