How to activate Shield Tablet with Data SIM starter Kit
I bought T-Mobile Data SIM Starter Kit and NVIDIA SHIELD Tablet (AT&T, Unlocked).After changing the sim card, I'm trying to activate it now.I turned off the wifi and turned on the cellular data.I...
View ArticleCan't Use Data to Use Apps/Web
Hello, I would like some help, please! First off, it's a Sony Xperia P phone. I bought a $10 dollar starter kit yesterday that included the micro SIM card. I installed it perfectly, and bought the $30...
View ArticleVivo Xplay 3s On T-mobile
Hi, I am interested in buying a Vivo Xplay 3s and use it on T-mobile. Will it work with T-mobile's 4G or LTE network? The bands for this device are 3G (WCDMA /TD)WCDMA:2100MHz/1900MHz/850MHz TD-SCDMA:...
View ArticleMoto x 2nd gen pure edition 5.0 lollipop update on T-Mobile??
I have seen that the 5.0 lollipop update is already rolling out to the Motorola Moto X 2nd Gen pure edition 2014, but I have not yet received the update. I am wondering if T-Mobil will be releasing it????
View ArticleText Messaging blocked on one of my contacts
One of my contacts (and only one) who shares my account has an icon beside her number that looks like a cross between a text-message box icon and a padlock icon. Likewise, my number on her phone has...
View ArticlePhone Stopped Ringing
Well, had my phone a little over 2 months and now the ringer is not happening. When folks call it goes right to voice mail, or if it does ring, it is not ringing so I can hear it. For what I pay...
View ArticleContact Back Up
I have GS5 and I am not sure my backup is going to my goggle account....cannot locate any kind of file that indicates backup or contacts. How do I set one up if we are suppose to do so. Thank,Sharon
View ArticleSony Xperia Z3
I was so excited to hear the press conference in New York, we were finally going to get a release date for this phone. I was pretty sure because it was announced back in Berlin that T mobile would be...
View Article"Message not downloaded" when receiving picture messages and group texts.
Hello, I bought a Sony Xperia L online, and since it was an unlocked phone, I was able to use it just by transferring my sim card into it. I do not use mobile data; I have it off at all times. I only...
View ArticleRemoving the Data Toggle button: request for Neville Ray
Can you folks over at T-mobile please stop removing the Data Toggle button from the top Notification Panel on your phones? I noticed it both on the Galaxy Note 3 and 4. You are forcing customers to...
View ArticleUnloked Samsung Galaxy S5 Wifi calling
HiI am Tmobile customer since 2 yrs and having problem with its network coverage at my house.I am using Unlocked Galaxy S5 (GSM) bought directly from samsung.I am trying to use wifi calling to get rid...
View ArticleRefarm and 4G LTE - what are the final frequencies
Have a couple of questions regarding TM's 4G LTE frequencies. TM 4G LTE uses AWS 1700 and 2100MHz right now. Is a phone required to support BOTH 1700 and 2100MHz to work w/ 4G LTE? Also, I am...
View ArticleUnlimited 4G LTE - Need 7GB mobile hotspot
Hello everyone, this is just feedback to t-mobile. I think that the Unlimited 4G LTE plan should have at least 7GB of mobile hotspot. I use mobile hotspot alot and it increases with each plan but...
View ArticleI've been trying for 12 hours to get web guard can anyone help me?
Can anyone help me get web guard off?
View ArticleWiFi calling & MMS - Note 4
MMS generally does not work over WiFi calling, correct? I need to have data turned on my phone it seems.
View ArticlePetition to bring T-Mobile Wi-Fi calling to unlocked phones
This is a petition for t mobile to release an app in the play store that allows unlocked independent cell phones to have Wi-Fi calling and text messaging! I bought an unlocked Sony xperia z3 compact...
View Articletransferring phone contacts
Just bought an alcatel and I am trying to tranfer my phone contacts from a Samsung non smartphone. I read somewhere you could do this if both hones had bluetooth (which they do ) and you can pair...
View Articlevoice mail prompts in spanish
Hi, new T-Mobile and smartphone user whose voice mail prompts are in Spanish and need them to go back to English. I did not set it up this way and no way to fix it on my t-mobile under voice mail...
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