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Recent new customer, cannot recieve MMS from non-tmobile numbers

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I have recently been having a lot of problems with AT&T and recently switched over to T-Mobile. Since day 1 I have been able to send SMS/MMS. I had been experiancing issues with recieving MMS messages with AT&T and they said they refused to troubleshoot my issue. When I switched to T-mobile I became able to send and recieve MMS from anyone else on T-Mobile. However, I cannot receive MMS from anyone that is not on T-Mobile. I have tried the generic troubleshooting methods (rebooting phone/taking sim card out/checking APN/Switching network operators) as well as contacting T-Mobile multiple times to resolve the issue. I'm wondering if there is anything else that I could do on my end that I haven't found through searching Google.

 

To reiterate:

I can send SMS to anyone

I can send MMS to anyone

I can receive SMS from anyone

I can receive MMS from only myself/T-mobile numbers

I can not receive MMS from AT&T/Verizon/etc. carriers

 

This has been going on for 3 weeks now and I cannot get anyone to help me.


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