Hello. I hate to have to ask this. However I'm trying to do a little leg work for my Aunt. My cousin committed suicide and he had the ZTE ZMAX phone. The problem is it's locked and she does not want to enter a bunch of incorrect numbers because she is scared it will lock the phone forever. Is there a number she call for support for this? She would like to retrieve any photos or last text messages or emails.
I powered on the phone and it's in airplane mode if that matters. The phone was bought from Walmart. Would she call AT&T or walmart? Thanks for all of your information in advance.