SMS sync with Exchange or email: Android

Troubleshoot issues syncing your text messages (SMS) to your email account in Microsoft Exchange using an Android device.

Enable SMS Sync

1. Open Email.
2. Press Menu.
3. Touch Settings.
   
4. Touch the Exchange email address.
5. Touch More (this many not be available in all devices).
6. Select  or clear the check box for SMS Sync.

Note: For this feature to work, your Exchange server needs to support it. T-Mobile can't support this feature beyond providing these steps. If you have any further issues, please contact your IT department.