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Blu Advance w/T Mobile in Canada

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Hi,

 

I purchased a Blu Advance 4.0 phone and have been using it successfully w/T Mobile.

I am now spending some time in Canada on business and now have no connectivity, it was lost the moment I crossed the border and I am in a major metro area (Vancouver, BC). I do not have voice, text or data.

 

I picked up a pay as you go SIM here in Canada (Petro-Canada/Rogers) and it works fine on my phone.

 

Does anyone have any idea how I might troubleshoot this issue?

Does anyone know which carrier T Mobile uses in Canada?

 

I have contacted T Mobile support but would like to try to resolve this while I wait to hear back from them or at least get more info.

I also attempted to work with the APN settings with no luck. As I understand APN settings would not affect voice anyway.

 

Thank you for your help!

Dave


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